FAQs

Can Anyone Use This Medical Aesthetic Device?

Ages 18+ can use this device and any skin color/type can use this device.  It is best not to use this device over your thyroid gland.  You should not use this device if you are pregnant, have Epilepsy, Cancer, hypertension or a blood circulation disorder.

How Long Does It Take To See Results?

You may see and feel results after your very first treatment!  It is recommended to give yourself a at least a few weeks of consistent treatments to see results.  Most see results within 2-4 weeks.

What Type of Skincare Product Should I Use With This Device?

We recommend using a serum, face gel, or lotion.  Any Hyaluronic Acid, Vitamin C, or Retinol serum will work well.  Avoid using oils as they may intensify the electric shock/tingling sensation.

Does The Device Vibrate?

The device does not vibrate, move, or make a noise.  Vibration has no effect on improving skin.

You may feel a slight tingling/tugging at your skin sensation depending on how sensitive your skin is, the setting and intensity you are using, and the skincare product you are using with the device. Make sure to apply enough serum, face gel, or face lotion to your skin so that the device easily glides over your skin during the entire treatment. Increase the intensity according to your comfortability.

What are the ingredients in our serum?

Our Vitamin C & E + Hyaluronic Acid + EGF serum contains:

Aqua, Glycerol, 3-O-Ethyl Ascorbic Acid, Vitamin C, Vitamin E, Sodium hyaluronate, Carbomer, Triethanolamine, Hydroxyethylcellulose, PEG/PPG-17/6 copolymer, Hydroxyacetophenone, 1,2-Hexanediol, Hyaluronic Acid, EGF (Epidermal Growth Factor)

Can I Track My Order?

Yes.  You will receive an email with tracking information once your order has been dispatched.  Please allow 2-4 days for the order to be processed if you don't receive your tracking information immediately.

How Secure Is Your Site?

Our website is extremely secure, and is built in with SSL-Level Certification.

Which Methods Of Payment Do You Accept?

We accept Visa, Amex, Mastercard, and Paypal.

*All shipping times exclude clearance/customs delays. We are not responsible for any additional customs/duty fees that may apply for international orders.